Privacy Policy

Appleshine Appliances & Technologies Pvt. Ltd. (“AppleShine Tech”, “ATPL”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, process, and protect information when you visit appleshinetech.com, contact us, submit an enquiry, communicate with our team, or use our products, solutions, or services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information directly from you when you interact with our website or communicate with AppleShine Tech.

The types of information we may collect include:

• Name

• Business or company name

• Email address

• Telephone or mobile number

• Job title or designation

• Business address

• Information submitted through enquiry or contact forms

• Details relating to the cybersecurity solution or service you are interested in

• Communication records when you contact our sales, support, or service teams

• Information voluntarily provided during business discussions or consultations

We ask users to provide only the information reasonably required to respond to their enquiry or provide the requested service.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting infrastructure, analytics technologies, or similar tools.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic location

• Referring website

• Pages visited

• Time and date of visits

• Duration of website sessions

• Click and navigation activity

• Website performance information

This information is generally used to understand how visitors interact with our website, maintain website security, identify technical problems, and improve website functionality.

3. How We Use Your Information

AppleShine Tech may use personal information for legitimate business purposes, including to:

• Respond to enquiries submitted through our website.

• Provide information about our cybersecurity products, solutions, and services.

• Communicate with prospective and existing customers.

• Understand business and technical requirements shared by customers.

• Prepare quotations, proposals, demonstrations, or service-related communications.

• Provide customer service and technical support.

• Process service requests and support tickets.

• Maintain our business relationship with customers and partners.

• Improve our website, products, services, and user experience.

• Monitor the performance and security of our website.

• Detect, investigate, and prevent fraudulent, suspicious, or unauthorized activity.

• Maintain records required for administrative, accounting, security, or legal purposes.

• Comply with applicable laws, regulations, legal processes, and regulatory requirements.

• Protect the rights, property, systems, and security of AppleShine Tech, our customers, partners, and website users.

Where required by applicable law, we will obtain appropriate consent before using personal information for a particular purpose.

4. Enquiries and Contact Forms

Our website may allow users to contact AppleShine Tech through enquiry forms, contact forms, support requests, or similar communication features.

When you submit such a form, we may collect the information that you voluntarily provide, such as your name, email address, phone number, company details, and enquiry.

The information submitted may be used by our sales, technical, support, or customer service teams to respond to your request.

Please avoid submitting passwords, private encryption keys, financial credentials, authentication information, or other highly confidential information through general website enquiry forms unless specifically requested through an appropriate secure communication channel.

5. Cookies and Similar Technologies

AppleShine Tech may use cookies and similar technologies to operate and improve the website.

Cookies are small files that may be stored on your device when you visit a website.

Cookies may be used for purposes such as:

• Maintaining website functionality

• Remembering user preferences

• Understanding website usage

• Measuring website traffic and performance

• Identifying technical problems

• Improving website security

• Analysing visitor behaviour and website performance

Some cookies may be necessary for the proper functioning of the website, while others may relate to analytics, preferences, or other functionality.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where legally required, we may request your consent before placing non-essential cookies on your device.

6. Analytics

We may use website analytics and performance measurement tools to understand how visitors use our website.

Analytics information may include website traffic, visitor interactions, device information, traffic sources, pages viewed, and other usage statistics.

We use such information to improve website performance, identify useful content, understand visitor behaviour, and improve the overall user experience.

Information collected through third-party analytics providers may also be subject to the privacy policies of those providers.

7. How We Share Information

AppleShine Tech does not sell or rent personal information to third parties for their independent commercial use.

We may share information with trusted service providers when reasonably necessary to operate our business or website.

These service providers may include:

• Website hosting providers

• Cloud infrastructure providers

• IT and cybersecurity providers

• Email and communication platforms

• Customer relationship management systems

• Analytics providers

• Website maintenance providers

• Professional advisers

• Business and technology partners where required to fulfil a customer request

Such information is shared only to the extent reasonably necessary for the relevant purpose.

Where appropriate, we expect service providers handling personal information on our behalf to maintain suitable confidentiality and security safeguards.

8. Business Partners and Technology Providers

AppleShine Tech provides cybersecurity technologies, solutions, implementation support, and associated services that may involve technology manufacturers, vendors, authorised partners, or other service providers.

Where necessary to respond to a business requirement or provide a requested solution, limited business contact information may be shared with the relevant authorised technology partner or service provider.

We aim to limit such sharing to information reasonably required for the relevant business purpose.

9. Legal Disclosure

We may disclose personal information where disclosure is reasonably necessary to:

• Comply with applicable laws or regulations

• Respond to lawful government or regulatory requests

• Comply with court orders or legal proceedings

• Investigate suspected fraud or security incidents

• Protect AppleShine Tech’s legal rights

• Protect our employees, customers, users, systems, or property

• Establish, exercise, or defend legal claims

We will evaluate such requests in accordance with applicable legal requirements.

10. Data Security

As a cybersecurity-focused organisation, we recognise the importance of protecting information against unauthorised access, disclosure, alteration, misuse, or destruction.

We use reasonable administrative, organisational, technical, and security measures designed to protect information under our control.

Depending on the nature of the information and systems involved, these measures may include access controls, authentication controls, secure communication technologies, monitoring, security procedures, and other appropriate safeguards.

However, no website, electronic communication system, cloud platform, or method of internet transmission can be guaranteed to be completely secure.

Users should also take appropriate precautions when sharing information online.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries

• Providing requested services

• Maintaining customer relationships

• Providing technical or customer support

• Meeting contractual obligations

• Maintaining business and accounting records

• Resolving disputes

• Preventing fraud or misuse

• Meeting applicable legal or regulatory requirements

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with our internal policies and applicable laws.

12. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights relating to your personal information.

These may include the right to:

• Request information about personal data processed by us.

• Request access to personal information relating to you.

• Request correction of inaccurate or incomplete information.

• Request deletion or erasure of personal information where legally permitted.

• Withdraw consent where processing is based on consent.

• Raise concerns or complaints regarding the processing of your personal information.

• Exercise other rights provided under applicable data protection laws.

Requests will be reviewed and handled in accordance with applicable legal requirements.

We may need to verify your identity before fulfilling certain privacy requests.

13. Marketing Communications

Where permitted by applicable law, AppleShine Tech may use business contact information to communicate information about relevant products, cybersecurity solutions, services, events, or business updates.

You may request that we stop sending such marketing communications at any time by using the unsubscribe option provided in the communication, where available, or by contacting us directly.

Service-related, transactional, security, and administrative communications may still be sent when necessary.

14. Third-Party Websites

Our website may contain links to websites, resources, products, or services operated by third parties.

AppleShine Tech does not control the privacy practices of third-party websites.

When you follow a link to another website, the collection and use of your information will be governed by that website’s privacy policy and terms.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. International Data Processing

Some technology providers, hosting services, cloud services, or other service providers used in connection with our website or business operations may process information from locations outside India.

Where personal information is transferred or processed internationally, we endeavour to use appropriate measures consistent with applicable data protection requirements.

16. Children’s Privacy

AppleShine Tech’s website, cybersecurity solutions, and business services are primarily intended for businesses, organisations, professionals, and adult users.

We do not knowingly seek to collect personal information from children through our business website.

If we become aware that personal information relating to a child has been collected in circumstances where appropriate consent was required but not obtained, we will take reasonable steps to address the matter in accordance with applicable law.

17. Data Protection and Applicable Laws

AppleShine Tech processes personal information in accordance with applicable privacy and data protection requirements.

For users in India, this may include requirements under applicable Indian information technology, cybersecurity, and digital personal data protection laws and regulations.

For users located in other jurisdictions, additional privacy rights may apply under the laws of their respective locations.

Where particular legal requirements apply to the processing of personal information, AppleShine Tech will seek to comply with those requirements.

18. Changes to This Privacy Policy

AppleShine Tech may update this Privacy Policy periodically to reflect changes in:

• Our website

• Business operations

• Services or technologies

• Privacy practices

• Security requirements

• Applicable laws or regulations

Any revised Privacy Policy will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically.

19. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way AppleShine Tech handles personal information, you may contact us at:

Appleshine Appliances & Technologies Pvt. Ltd.

Email: info@appleshinetech.com
Phone: +91 7042079410 / +91 9971138524

Office Address:
712, 7th Floor, Vishwadeep Tower
Janak Puri, District Center
New Delhi – 110058
India

For privacy-related requests, please include sufficient information for us to understand and respond to your request.